You have 5 business days upon delivery of the Kendama to initiate a return. The Kendama must remain unplayed and in the condition you received it.
A few minor dings may occur within manufacturing and shipping and do not effect play therefore will not be a valid return.
You have 5 business days upon delivery of the Apparel to initiate a return. Size issues do not count as a reasoning for return as we provide a sufficient Size Guide to refer to.
In the occurrence of a refund or return, all amounts will be refunded to the billing payment provided upon ordering.
We do not refund refund any amount of shipping.
All Kendamas will be fulfilled within 48-72 hours of your order, and will be in a separate shipment if Apparel was ordered together.
All apparel is fulfilled from our partner in California and will be fulfilled within 2-7 business days from the date of ordering.
Contact Us: If you need for any reason please feel free to Contact us!